Policies
Booking | Cancellations | Rescheduling
All appointments require a non-refundable retainer fee that will be credited towards your balance. Should you need to reschedule, your retainer fee will be applied to your future appointment. Appointments can be rescheduled once per deposit, within 4 weeks of original appointment date. Should you need to reschedule more than once, you will need to make a new retainer fee.
Things happen, and we understand! We kindly ask that you notify us at least 24 hours in advance if you would like to cancel or reschedule your appointment. Failure to notify us before the 24 hour period will result in complete forfeiture of deposit. No call, no show will result in a 50% charge of the scheduled service amount plus applicable taxes. Last minute cancellations will result a 50% charge of the scheduled service amount plus applicable taxes.
Lateness
We encourage our clients to arrive at least 5 minutes prior to appointment time for a full experience. There is a 10 minute grace period. Late arrivals will be charged in full, and appointment will be completed in time allotted.
Refunds
We do not accept refunds or exchanges. All purchases and services rendered are final sale.
Processing
Orders are processed and shipped within 3-5 business days. During holidays, please allow 4-6 business days for your order to be processed and shipped.
Payments
We accept all major Credit Cards, Cash App, Apple Pay, and Zelle. Photo ID must be presented for all credit card purchases.
We offer AfterPay and Cherry Financing for all treatments and packages over $250.
Privacy policy
This Privacy Policy describes how Skin Like This ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide.
We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. Message frequency may vary. Message & data rates may apply. You may opt out of receiving any, or all, of these communications from us by contacting us, or by responding STOP or UNSUBSCRIBE to any SMS message we send.
Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.
Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: We may use your information to provide you with our salon services and to respond to your inquiries.
Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time.
Website Improvement: We may use your information to analyze and improve our website's functionality, content, and user experience.
3. Sharing Your Information
We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances:
Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.
Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.
4. Your Choices and Rights
You have the following rights regarding your information:
Access: You can request access to the personal information we hold about you.
Rectification: You can request corrections to inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
5. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
5. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Telephone: +1 (718) 702-5171
Email: info@getskinlikethis.com